Stationsplein 45
3013AK Rotterdam
Thank you for taking the time to read Breeze's privacy statement ("Statement")! We have tried to formulate everything as short and clear as possible, so you can easily find the information you are looking for. We recommend reading this Statement together with the General Terms and Terms of Use, as they complement each other.
This privacy statement explains what personal information we collect from you and how it is processed when you use the Breeze services. The service is available through an application ("App") that can be downloaded from the Apple App Store and Google Play Store. Furthermore, this Statement explains how we store, protect, and share data with whom we share information. As a standard, we adhere to GDPR legislation as a standard for all our users, but also specifically mentioning the rights of users within the European Union (EU) and the United Kingdom (UK).
We are Breeze Social B.V., the proud operator of the App and responsible for the processing of personal data. Our office is located at Stationsplein 45 in Rotterdam, the Netherlands, and you can reach us at our telephone number +31 10 3220150 or via email hello@breeze.social.
We understand how important privacy is, which is why we have appointed a Privacy Manager. This is not a "data protection officer" as intended in Article 37 of the GDPR. His name is Philip van den Heuvel, and it's his task is to ensure that your personal data is processed in accordance with the law. So, if you have any questions or complaints, do not hesitate to contact Philip via privacy@breeze.social. We are here to help!
When you create an account ("Account") in our App, we may collect personal information such as your:
We may also collect the following special and/or sensitive personal data:
We may sometimes ask you to verify your Account and/or identity to prevent fake profiles and keep our users safe. For example, we may ask for a photo of your face in a specific pose.
You can always view and adjust your personal information through the App, or choose to permanently delete your Account.
Our Terms of Use state that only people who are 18 years or older may use Breeze. If you are younger, we ask that you do not provide us with personal information. We do not knowingly collect personal information about individuals under the age of 18. If we discover that someone under the age of 18 has shared personal information with us, we will take appropriate steps to delete this personal information and prevent anyone from circumventing our age limit. This may mean that we keep information such as your mobile number to prevent you from creating a new Account with it.
You can add additional information to your profile and indicate preferences for the profiles you want to see, such as based on their age or height. You can always manually change these preferences. Additionally, we need certain information to organize the date, such as the cities where you want to meet, the type of date we are organizing, and your availability.
We may collect information about the device used to access the App, such as the operating system, model, and language of the device.
During the use of the App, we collect data such as your response to suggested profiles, the status of your match, and the messages you send to the Helpdesk or your match. We also collect logs of errors and exceptions that may indicate errors, and of certain actions such as visited pages or clicked buttons. We do this to be able to resolve issues as quickly as possible and improve the service for all users. You can object to this collection (see section 4: Right to Object).
We use cookies on our website. This is a small text file that is stored in the browser of your computer, tablet, or smartphone the first time you visit our website.
We use the following cookies:
If you do not want cookies to be stored on your device, you can configure your internet browser to no longer store cookies. In addition, you can delete all information that has been stored via the settings of your browser. Please note that disabling cookies may cause our website to no longer function optimally.
Our goal is to offer our users a fun dating experience. According to EU data protection law (GDPR), we must specify the legal basis for using your data for various purposes that contribute to this goal.
Below is an overview of the purposes for which we process personal data. This includes all data (sources) and their legal basis according to the legal processing grounds in Articles 6 and 9 of the GDPR (where Article 6 explains the grounds for (general) lawful data processing. Article 9 concerns the processing of special categories of personal data).
| Goal | Source of data | Lawful basis (and exemptions) | Explanation |
|---|---|---|---|
| To process and offer you our paid and unpaid services and features & To deliver and execute on the promised services | Data subject – including sexual preference; | Contractual Relationship &Public disclosure by data-subject; | The data is necessary for providing our service.Because sexual preference is a special category of personal data, the exemption of public disclosure is applied. |
| To verify your identity and to ensure the safety of our Users; | Data subject; | Legitimate interest; | To prevent any fraud, fake profiles and to prevent people <18 years old from registering in the App. |
| To improve our services for you and other users; | Data subject and the data perceived from your device; | Legitimate interest; | The data processing is used for improving and further developing the App. |
| Contact you with information about our service; | Data subject and the functions inside the app; | Legitimate interest; | It is in our interest to be able to inform existing customers about our own products and services. |
| Resolve disputes between you and other users; | Data subject and the functions inside the app; | Legitimate interest; | To be able to ensure the safety and security of our users and services. |
| Enforce the local law and our General Terms and Terms of Use; | Data subject, via the device and third parties; | Legitimate interest & Legal obligation; | To ensure our legal interest as best as possible, to protect our legal rights, and to protect our users from harm. |
When it comes to the processing of your data, you have certain rights under the GDPR. Below, your rights are explained:
Any request you have, can be addressed to our Privacy Manager. To prevent your data from falling into the wrong hands, we will ask you a number of verification questions after receiving your request. We aim to respond to your request as soon as possible, but in any case within four weeks.
We use automated decision-making and profiling to provide our dating service. Because this decision has no legal consequences or other significant effects for you as a user of our App, our automated decision-making does not fall under Article 22 of the GDPR.
We use automated decision-making and profiling to provide our Service. Specifically, we:
In the profiling of Users, we only take provided personal information into account and we actively try to avoid any discriminatory decision-making. In case you feel disadvantaged by any automated decision-making, please contact us in the App or send an email to our Privacy Manager.
At Breeze, we understand that the personal information and data you share with us can be sensitive. That's why we handle sharing your data carefully. Unlike other dating apps, we do not sell data to third parties. We only share personal data in the context of performing an agreement with you as a user and to comply with any legal obligations. If third parties are designated as processors, we have entered into a data processing agreement with them that regulates security, confidentiality, and your rights. We remain responsible for these processing activities.
It's important to remember that you, as a user, are also responsible for your own information. If you are careless with your own information, it can not only have consequences for yourself, but also for the information of other users. Therefore, we recommend that you do not give your phone to others when you are signed in to Breeze. In addition, it is also not wise to share screenshots of profiles, as we are not responsible for the information that is distributed in that way.
We understand that personal information and other data that you share with us can be sensitive. Therefore, we handle the storage and retention of your data carefully. We use Google Cloud to make our service accessible worldwide. Your personal and preference data are securely stored in databases, and your photos are stored in secure cloud storage. It's important to note that Google does not have access to your data.
It's important to know that the processing of your data may take place outside the European Economic Area (EEA). By agreeing to our terms and using our app, you give consent as a user for the processing of your data outside the EEA. We ensure that appropriate measures are taken to protect your data, such as entering into contracts with our processors that comply with the requirements of European data protection legislation.
We do not retain your personal data longer than necessary for the purposes for which we collected your data. However, we are not responsible for lost information, content, or photos as a result of your decision to delete your account. If you delete your Account, we will make reasonable efforts to ensure that your account is no longer visible to other users in the App.
We will then delete your data as it is no longer necessary for the performance of the agreement. The retention period may differ per case, and we will only retain the data necessary to comply with our legal obligations.
To prevent abuse (of Breeze), we may, at our discretion, retain certain information (anonymized) in certain situations, such as after a breach of our General Terms and Terms of Use, or other laws or regulations, even after your Account has been deleted.
Please note that after you have deleted data from your profile or Account, copies or (part of) your data may be available to others, to the extent that this data has been previously shared with them. For example, it is possible that other users have copied or stored certain personal data (for example, through a screenshot). This is beyond our control, and we therefore take no responsibility or liability for this.
At Breeze, we take the protection of your data seriously and do everything we can to prevent abuse, loss, unauthorized access, disclosure, and unauthorized modification.
We have taken reasonable security measures to ensure this. If you still feel that your data is not well protected or if there are indications of abuse, please contact our Privacy Manager.
Since your Account and personal data can be accessed via your mobile phone and can be recovered via your email, it is important that you take appropriate measures to secure them. Let us know immediately if any of these has been compromised.
Please note that we cannot guarantee the security of your personal data during transmission to our servers. Therefore, we do not assume any responsibility or liability for breaches of security, damage to your device, or unauthorized use of your information.
We may revise this Statement from time to time. The most recent version can be found on our website: breeze.social/en/privacy. We recommend that you consult this privacy and cookie statement regularly so that you are kept informed of the changes. If we make changes that are, in our sole discretion, substantive, then we will notify you by sending an email to the email address associated with your Account or by posting a message in the App. By continuing to use the App after these changes have become effective, you agree to the modified Statement.
This privacy statement was last updated on May 24, 2023.