These Terms apply to the users of our services in the European Economic Area (EEA), the United Kingdom (UK) and Switzerland, not to our partner or users in the United States. The overview of the Terms can be found at breeze.social/terms-conditions.

Article 2. Registration and use of our Services

Article 3. Termination of our Services

Article 4. Payment and prices

Article 5. Date Tokens

Article 6. Intellectual Property

Article 7. Privacy and Data Protection

Article 8. Liability and indemnity

Article 9. Force Majeure

Article 10. Warranty

Article 11. Miscellaneous

Please read these Terms carefully before using the Website and App of Breeze.

Article 1. Definitions

For these Terms, the following definitions apply:

Account: the (personal) information provided and generated by the User in relation to the provision of the Services, including but not limited to your profile, App preferences, (selection of potential) Matches, and organization of Dates.
Agreement: these Terms and any additional arrangements regarding the provision of our Services to you.
App: (mobile) application through which access can be obtained to (a part of) the Service, available in the Apple App Store and Google Play Store;
Breeze (we): we are the legal entity that offers products and/or services (remotely) to consumers. This is us:
- Name: Breeze Social B.V.;
- Office address & registered office: Stationsplein 45, 3013 AK Rotterdam;
- E-mail: hello@breeze.social;
- Chamber of Commerce number: 80045944.
Canceling/Cancellation: When, for any reason, you decide not to meet your Match through our Services without Rescheduling.
Date: a planned offline meeting between two Users who have met each other through our Service, with the purpose of getting to know each other better. A Date can range from an informal meeting, such as a walk or coffee, to a more formal meeting, such as a dinner or visit to an event.
Date Location: the physical location, such as a restaurant, bar, café, or other public venue, where the Date between two User Matches will take place. The Date Location is selected by Breeze based on the preferences and availability of both Users and is communicated to them through the App.
Date Token: a digital or virtual means of payment specifically created to be exchanged for future Service(s). Each token represents a predetermined value and can only be obtained through Breeze. A User can use a Date Token to pay for (offline) Services.
Match: refers to the situation in which Users of the App show mutual interest in meeting each other after seeing each other's Profile in the App. When there is a Match, the Users will be asked to schedule a Date with each other.
Party(ies): You and Breeze together or individually.
Privacy Statement: Our privacy statement in which we explain how we process your personal data and which can be consulted at breeze.social/privacy.
Rescheduling/Reschedule: When you decide to change the Date, time or location of the Date for any reason.
Match Adjustment Policy: Our Match Adjustment Policy that explains the rules and consequences for Scheduling, Rescheduling and Canceling Dates and that is an integral part of these Terms.
Scheduling/Schedule: When you have a Match and plan and confirm to go on a Date.
Services: the provision of our App, Website and all related services by Breeze, including but not limited to:

access to the App and the Website and the digital information provided thereby;
facilitating the arrangement of Dates between Users;
making reservations at partnered venues that offer a deal to Dates;
providing Date Tokens that can be used for potential future Dates; and
any other services that we may offer now or in the future, such as the provision of gift cards or the offering of Breeze events.

Terms: these terms and conditions that are applicable to our Services offered in the countries where we are live in the European Economic Area (EEA), the United Kingdom (UK) and Switzerland. If you are located in the United States, you can find the terms and conditions that apply to your relationship with Breeze here.
Third Party/Parties: other parties that are not part of this Agreement.
User (you): when you use Breeze's Services;
User Guidelines: The User Guidelines that apply to our Website, App and all other services that we provide and that are an integral part of these Terms. The User Guidelines describe which content and/or behavior is and is not permitted, how we handle such content and behavior, what associated measures we can take and how our notification and complaints procedures work.
Website: the collection of web pages and related content accessible through breeze.social, breeze.dating and breeze.date.
Written/Writing: communication via email, mail, WhatsApp, SMS or any other digital means of communication as deemed appropriate by Breeze.
Self-Organised Date: a Date arranged by the Users themselves without a reservation at a Breeze partner venue.

Article 2. Registration and use of our Services

To use our Services, you must:
1. be at least 18 years old;
2. be legally required to enter into a binding contract with Breeze;
3. not have more than one account on our Services;
4. not have been previously removed from our Services unless you have our express written permission to create an Account;
5. not have a conviction related to assault, violence, sexual misconduct, or harassment; and
6. be legally permitted to use the App according to the laws of your country of residence.
To use our Services, you further warrant and agree that:
1. To the maximum extent permissible by law, Breeze is not responsible for any misuse of your login credentials;
2. use of the Services is entirely at your own risk and expense;
3. you are responsible for keeping your Account up to date;
4. you shall not misrepresent your identity, age, or affiliations with a person or entity;
5. you may establish only one (1) Account;
6. you are responsible for all activities that occur under your Account and agree to notify Breeze immediately of any unauthorized use of or access to your Account or any other breach of security;
7. you may not use the Services for any other purpose than for which it has been granted under these Terms; and
8. you shall not share your access to the App with others.
At Breeze, we are building a safe, respectful, and enjoyable environment. Therefore, by using our Services, you agree to adhere to our Terms, including our User Guidelines, Match Adjustment Policy and any other relevant documentation and you further declare that you do not violate any applicable laws or regulations. Notwithstanding the foregoing, we are not responsible for the conduct of any User on or off our Services, including during Dates, and you are solely responsible for your interactions with other Users. You agree to use caution in all interactions with other Users and take appropriate safety precautions when communicating with or meeting new people. Breeze makes no guarantees as to the number of active Users at any time, Users’ ability or desire to communicate with or meet you, or the ultimate compatibility with or conduct by Users you meet through the Services.
Breeze may make adjustments to your Account, such as adding watermarks to your photos, using filters or blocking certain content and text (such as contact details). We do this to provide you and other Users with a pleasant and safe experience.
When you have a Match and you are planning to go on a Date you agree to follow the procedures and rules set out in our Match Adjustment Policy.

Article 3. Termination of our Services

We reserve the right to terminate the provision of the Services, the Agreement and/or delete or restrict a User's Account in line with our User Guidelines and in the following cases:
1. if we receive complaints about the User's Account or behaviour and there is a finding by Breeze acting reasonably that the alleged behaviour has in fact taken place and the User is in breach of the Terms or User Guidelines;
2. if the User acts in violation of the Terms; or
3. In other cases where we reasonably deem termination of the Agreement or deletion of the Account necessary to protect the interests of Breeze, other Users, or Third Parties.
We will notify the User of the termination of the Services, Agreement and/or deletion of the Account, providing reasons and a possibility to object to our decision. In accordance with our Privacy Statement, we may retain your Account information to prevent banned Users from creating a new account and/or to cooperate with authorities in the event of a serious offense.
At any time, you may terminate the use of our Services yourself by deleting your Account or by notifying us via email that you would like to terminate your Account. Please note that deleting the App from your phone does not mean that your Account will be deleted.
Following the termination of your Account, subject to art. 3(2) we will delete all your personal data in accordance with our Privacy Statement.
If we have taken action against you based on art. 3 (1), we reserve the right to block your phone number and App access. You can still contact us via e-mail.
Upon termination of the Agreement or deletion of your Account, you will no longer be entitled to any refund of payments already made or Date Tokens that are non-refundable under art 5. Any refund requests must be submitted while your Account is still active and within the applicable refund period.

Article 4. Payment and prices

Unless otherwise agreed, all fees stated by us include value-added tax or any other government-imposed taxes.
Discounts and quoted amounts do not apply to our future Agreements or offers.
When we provide our Services, payments for Dates are made by using Date Tokens. For other paid Service(s), direct payment is the default payment method.
Additionally, Services may be paid for using a voucher or giftcard. These Terms apply to any such voucher or giftcard, and additional terms may be agreed upon by Breeze and you.
Refunds of any purchase shall only be credited to the bank account used for the purchase.
Due to the personalized nature of our service, we ask you upon payment for a Date Token to waive your right of withdrawal. For other payments, you can access our electronic model withdrawal form – similar to the European model withdrawal form – on our website at breeze.social/right-of-withdrawal.

Article 5. Date Tokens

Date Tokens are prepaid. Users can purchase a Date Token through our App. Upon payment, you will receive the Date Token that can directly be used to pay for a Date. Any unused Date Tokens will become visible in your wallet, which is recorded within the App.
Unless stated otherwise, the cost of organizing a Date is usually 1 (one) Date Token, or 0.5 (half) Date Token for a Self-Organised Date. The latest exchange rates can be found in the App in the “Date Activities” section. Breeze can update these exchange rates at its own discretion.
Date Tokens are refundable within 14 (fourteen) days from the date of purchase, provided they remain in your wallet (as defined in art. 5(1)). Date Tokens are non-refundable in the following cases:
1. the Date Token has been used for a Date that is still scheduled to take place;
2. the Date Token was not transferred back to your wallet in accordance with the conditions in our Match Adjustment Policy;
3. the Date Token was not purchased by the User, but was obtained through other means, such as a gift, promotional activity, or voucher; or
4. the Date includes elements provided as part of a bundled offer and you choose not to utilize certain elements (e.g., a token from a multi-token package, a deal on the first drink at the proposed Date location). In such cases, no partial refunds will be provided for unused elements of the offer.
  In other instances, Breeze reserves the right, at our sole discretion, to refund your Date Token within a maximum period of 180 (one hundred eighty) days from the receival of your Date Token. Refunds will not be issued after the expiry of this 180-day period.
Non-refundable Date Tokens cannot be refunded under any circumstances (even if Breeze no longer exists and therefore is no longer able to provide the associated Services).
You may request us to transfer your Date Tokens to another User. It is our sole discretion to decide whether we will honor such a request.

Article 6. Intellectual Property

All intellectual property rights relating to and/or resulting from the performance of any Agreement by us are owned by us.
Breeze grants the User a personal, limited, worldwide, royalty-free, non-exclusive, non-sublicensable, non-transferable, and revocable license for the duration of the Agreement to access and use the Services for the intended purposes of the Services and in compliance with these Terms and applicable laws.
By creating an Account, you:
1. warrant to be the rightful owner and/or have obtained all necessary permission(s) from the rightful owner(s) for the content, expressions, materials and other information provided by you to Breeze and that no rights of third parties and/or licences applicable to such content, expression, materials and other information preclude or impose any conditions to reproduce, modify, transmit, make available to the public and/or otherwise use them;
2. grant Breeze a worldwide, perpetual, transferable, sublicensable and revocable license to reproduce, modify, transmit, make available to the public and/or otherwise use the expressions, materials and other information provided by you to Breeze; and
3. warrant to respect any content, expressions, materials and other information protected by intellectual property rights of other Users, and/or Third Parties, i.e., you shall not reproduce, (sub-)license, modify, transmit, make available to the public and/or otherwise use such content, expressions, materials and other information.
With your permission, we may use your name and/or photo as a reference or for promotional purposes.

Article 7. Privacy and Data Protection

Breeze will process personal data as laid down in accordance with our Privacy Statement.
By using our Services, you acknowledge to have read and understood the contents of our Privacy Statement.
To remove all personal data, Users can delete their account from the App itself (by going to Profile, Account Settings and selecting 'Delete Account') or if they don't have access to the App, by sending an email to our Privacy Manager.

Article 8. Liability and indemnity

Breeze excludes liability, to the extent permitted by law, for any damages suffered by a User as a result of:
1. actions by the User that violate these Terms and/or applicable laws and regulations;
2. the introduction facilitated by Breeze. Breeze does not guarantee the suitability or conduct of Matches that are introduced to each other;
3. Dates, including any interactions, communications or events undertaken that take place after the Date. As Breeze has no control over such interactions, communications or events, they are undertaken at your own risk and responsibility;
4. the unavailability or insecure availability of our Services or parts thereof;
5. incorrect or incomplete information on the App;
6. complaints by other Users or Third Parties against the User that claims to have suffered damages; or
7. any measures taken by Breeze against the User that claims to have suffered damages and/or damages related to content, materials and other information provided by that User to Breeze;
8. Users misrepresenting themselves or providing inaccurate information;
9. loss of access to the Services / App due to external factors e.g. internet provider issues, all unless the damage is a direct result from intentional or grossly negligent acts by Breeze.
As a User, you indemnify and hold Breeze harmless against any claims, damages, costs, and expenses (including reasonable legal fees) arising out or resulting from claims by Third Parties connected to the User's violation of our Terms and/or applicable laws or regulations.

Article 9. Force Majeure

Sometimes events occur that are beyond our control. In legal terms, this is referred to as a situation of 'force majeure', as described in article 6:75 of the Dutch Civil Code.
If a force majeure situation arises that prevents us from fulfilling our obligations, we may suspend these obligations until we are able to fulfill them again. If this force majeure situation lasts for a period of 30 (thirty) subsequent calendar days, both Parties have the right to terminate the Agreement, in whole or in part, by providing written notice. Unfortunately, in the case of force majeure, it is not possible to claim compensation for any damages you may have suffered, even if we have derived a certain benefit from the force majeure situation.

Article 10. Miscellaneous

By accessing or using our Services, you agree to be bound by the Terms.
Unless we have expressly agreed otherwise in Writing in our Agreement, no other terms apply to the Agreement. Any other general terms and conditions are therefore not applicable.
Only if we have expressly and mutually agreed in Writing, deviations or additions to these Terms may apply.
We may unilaterally amend these Terms. If this occurs, we will inform you of the changes and/or additions. These changes will take effect immediately upon your acceptance within the App. You will not be able to use the App unless you have accepted the new Terms. Once accepted, you will have 30 days within which to rescind your acceptance, refuse the amended Terms, terminate our Agreement and receive a pro-rata refund. This will however result in your inability to use our Services.
These Terms constitute the entire agreement between you and Breeze regarding the use of our Services and supersede and replace any prior agreements, understandings, representations, or communications, whether written or oral, related to the subject matter hereof. Any changes or additions to these Terms must be made in writing and agreed to by Breeze to be valid.
The Agreement we enter into is governed by Dutch law. If you are a consumer living in the European Economic Area (EEA), the United Kingdom or Switzerland, this choice of law does not affect the protection you may have on the grounds of imperative law of your country of residence.
If we have a conflict, we will initially try to resolve it through mutual consultation. If we still cannot reach a resolution, only a competent judge from the Rotterdam region may make decisions regarding the matter. If you are a consumer living in the EEA, the United Kingdom or Switzerland, you may submit disputes to a court of your country of residence. In that case, we may also submit disputes to a court of your country of residence.
The provisions of these Terms that are intended to remain in effect after termination of the Agreement will continue to apply.
These Terms were last updated on Aug 20, 2025.

User Terms (EU and UK)